Returns & Exchanges

At Maple Store, we want you to be completely satisfied with your technology purchase. If your electronics don't meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your Maple Store account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a successful inspection process.

3

Ship the Item

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 business days.

4

Quality Inspection & Refund

Once our technicians verify the device's condition and serial number, we will process your refund to your original payment method within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing