Frequently Asked Questions

Everything you need to know about your next tech upgrade at Maple Store.

What is the standard shipping time for electronic orders?

We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their gadgets sooner.

Do your electronics come with a manufacturer warranty?

Yes, all brand-new electronics sold at Maple Store include a full manufacturer warranty. We also offer extended protection plans for added peace of mind.

What is your return policy for opened devices?

Items can be returned within 30 days of purchase. Please note that opened electronics may be subject to a 15% restocking fee if they are not defective.

Are the products sold on Maple Store authentic?

Absolutely. We are an authorized retailer for all brands featured on our site, ensuring you receive 100% genuine products and official accessories.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also partner with Klarna and Affirm for flexible financing on high-end tech.